The Dubai Healthcare City (DHCC) has revealed the launch of its custom-made widget, which is powered by online booking specialists Okadoc.
The latest update is available on their website and accessible to every patient in the region.
The DHCC website now provides the ability to offer medical practitioners according to specialist, insurance and plans, hospital or clinic. In addition to that, the doctors can also be sorted based on the language they speak as well as their gender.
Since the service has only been revamped, at present, a total of 32 specialists across 11 DHCC-based healthcare facilities are available for booking. The bookings are done online through the service.
If you have already selected a DHCC-based physician then the online appointment booking is instantly confirmed, which is made within 45 seconds.
Following the confirmation of the booking, the patients receive notifications and reminders through multi-channels. The patients are also provided the leeway to cancel or reschedule their appointments anytime as the portal is accessible 24/7.
Some patients often need to see doctors earlier than the next available appointment. In such a case, the patients can also requests for an earlier availability and they will then receive a notification if the doctors have any cancellation.
Speaking about the remarkable progress, Dr. Ramadan AlBlooshi, Chief Regulatory Officer, Dubai Healthcare City Authority said:
DHCC is committed to strengthening our value proposition as a free zone and improving patient experience by increasing access to specialised expertise. We currently have more than 300 active medical specialities across 170+ clinical providers in the free zone. Several of these providers have integrated with our online booking platform via dhcc.ae powered by Okadoc. In doing so, DHCC has given bookable physicians a platform to connect with patients instantly.
Fodhil Benturquia, CEO and Founder of Okadoc.com, said:
This partnership has been growing steadily and today is being strengthened with the launch of new exciting features and enhanced functionality. We will continue to innovate to improve the healthcare experience for our partners and their patients as we aim to achieve our target of onboarding the majority of the medical free zone’s partners by 2021.
“A year on since announcing the strategic partnership with DHCC we are excited to see the progress achieved by the technology enhancements of Okadoc’s white label solution and the constantly growing number of clinical partners who enjoy the added value and benefits of our solution,” he further added.
Instant bookings are available with DHCC. The DHCC healthcare providers are:
- Emirates Specialty Hospital
- German Medical Center Dubai
- Eye Consultants Dubai
- French Clinic American Wellness Center
- Bauerfeind Polyclinic
- Dr. Abeer Cosmo Plastic Clinic
- Emirates Integrated Medical Center Dubai
- EMIRATES SPORTSMED – DHCC
- Highness Beauty Clinics & Spa Dubai
- Royal Aesthetic and Medical Clinic.