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Terms and Conditions

Terms and Conditions

Terms and Conditions

Effective Date: 04/09/2016

1. Introduction and Acceptance

Welcome to RIZ & MONA CONSULTANCY. These Terms and Conditions ("Terms") govern your access to and use of our website (https://www.rizmona.com) and services. By accessing or using our website and services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. About RIZ & MONA CONSULTANCY

2.1 Company Information

RIZ & MONA CONSULTANCY is a licensed Corporate Service Provider (CSP) specializing in business setup, company formation, PRO services, visa consultancy, and corporate services in the United Arab Emirates. We are an independent consultancy and not affiliated with or endorsed by any government agency.

  • Company Name: RIZ & MONA CONSULTANCY
  • License Type: Corporate Service Provider (CSP)
  • License Number: #730848
  • Licensed By: Dubai Economic Department
  • Address: Office 2401, The Exchange Tower, Business Bay, Dubai, UAE
  • Phone: +971 4 558 6339
  • WhatsApp: +971 54 582 1012
  • Email: info@rizmona.com
  • Website: https://www.rizmona.com

2.2 Services Provided

We provide consultancy and support services for business establishment in the UAE, including but not limited to:

  • Dubai Mainland company formation
  • Freezone company setup
  • Offshore company formation
  • Business license applications and renewals
  • PRO services (government relations)
  • Visa processing and Emirates ID services
  • Bank account opening assistance
  • Corporate secretarial services

3. Service Agreement

3.1 Engagement of Services

When you engage our services, a separate service agreement or engagement letter will be provided outlining scope of work, service fees and payment terms, timeline and deliverables, and specific terms applicable to your project.

3.2 Client Responsibilities

You agree to:

  • Provide accurate, complete, and truthful information
  • Submit all required documentation in a timely manner
  • Ensure compliance with UAE laws and regulations
  • Pay all agreed fees on time
  • Not engage in any illegal or prohibited business activities

4. Fees and Payment

4.1 Service Fees

Service fees will be quoted based on type of business setup (Mainland, Freezone, Offshore), number of visas required, business activities and license type, and additional services requested.

4.2 Payment Terms

  • Payment terms will be specified in your service agreement
  • Initial deposit required to commence work
  • Payments must be made via bank transfer or approved payment methods
  • All fees are exclusive of UAE VAT (5%) unless stated otherwise

4.3 Government Fees

Government fees charged by UAE authorities (DED, Freezone authorities, MOHRE, ICA, GDRFA) are separate from our service fees and are subject to change by government authorities without notice, payable directly to authorities or through us, non-refundable once paid to authorities, and your responsibility regardless of application outcome.

5. Limitations and Disclaimers

5.1 No Guarantee of Approval

We cannot guarantee that your business license will be approved by authorities, visa applications will be approved, or applications will be processed within specific timeframes. Approval decisions rest solely with the relevant government authorities. We provide consultancy and facilitation services only.

5.2 Regulatory Changes

UAE regulations, fees, and requirements may change without notice. We will make reasonable efforts to inform you of changes affecting your application, but we are not liable for regulatory changes beyond our control or additional costs resulting from regulatory changes.

6. Limitation of Liability

To the maximum extent permitted by UAE law:

  • Our total liability shall not exceed the fees paid for the specific service in question
  • We are not liable for indirect, consequential, special, or incidental damages
  • We are not liable for damages resulting from government decisions or actions

7. Termination

7.1 Termination by You

You may terminate our services by providing written notice. Upon termination, you remain liable for fees for work completed, any non-refundable costs incurred, and government fees already paid.

7.2 Termination by Us

We reserve the right to terminate services if you breach these Terms, fail to make payments when due, provide false or misleading information, or engage in illegal activities.

8. Indemnification

You agree to indemnify, defend, and hold harmless RIZ & MONA CONSULTANCY from any claims, damages, losses, or expenses arising from your breach of these Terms, violation of UAE laws, false information provided, or your business activities.

9. Dispute Resolution

9.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.

9.2 Jurisdiction

If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Marketing and Communications

By providing your contact information, you may receive business setup tips, regulatory news, service announcements, and promotional campaigns through email, WhatsApp (with consent), SMS, and phone calls.

11. Data Protection and Privacy

Your personal information is processed in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate. Please review our separate Privacy Policy for detailed information about data collection, use, and protection.

12. Anti-Money Laundering and Compliance

As a licensed CSP, we are required to verify your identity, conduct due diligence, and report suspicious activities to UAE authorities. We may decline services if we have concerns about compliance.

9. Contact Us

RIZ & MONA CONSULTANCY

Address: Office 2401, The Exchange Tower, Business Bay, Dubai, UAE

Phone: +971 4 558 6339

WhatsApp: +971 54 582 1012

Email: info@rizmona.com (Subject: "Terms and Conditions Inquiry"), mona@rizmona.com

Website: https://www.rizmona.com

Business Hours: Monday to Friday: 9:00 AM – 6:00 PM (UAE Time/GST) | Saturday and Sunday: Closed

14. Acknowledgment

By using our website and services, you acknowledge that you have read and understood these Terms and Conditions, agree to be bound by these Terms, have the legal capacity to enter into this agreement, and will comply with all applicable UAE laws and regulations.

Thank you for choosing RIZ & MONA CONSULTANCY as your trusted partner for business setup in Dubai. We look forward to helping you achieve your business goals in the UAE.

Last Updated: December 5, 2025