Background

Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: 04/09/2016

1. Introduction

At RIZ & MONA CONSULTANCY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or use our services. We respect your privacy rights and are dedicated to transparency in our data practices. This policy complies with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE regulations.

2. About RIZ & MONA CONSULTANCY

RIZ & MONA CONSULTANCY is a licensed Corporate Service Provider (CSP) based in Dubai, UAE, specializing in business setup, company formation, PRO services, visa consultancy, and corporate services. We help entrepreneurs and businesses establish and operate their companies in the UAE by facilitating registrations with government authorities and providing comprehensive business advisory services.

Company Details:

  • Legal Name: RIZ & MONA CONSULTANCY
  • License Type: Corporate Service Provider (CSP)
  • License Number: #730848
  • Licensed By: Dubai Economic Department
  • Location: Office 2401, The Exchange Tower, Business Bay, Dubai, UAE
  • Phone: +971 4 558 6339
  • WhatsApp: +971 54 582 1012
  • Email: info@rizmona.com
  • Website: https://www.rizmona.com

3. Information We Collect

3.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Contact us through our website, email, phone, or WhatsApp
  • Request a consultation or quotation for our services
  • Engage us for business setup, company formation, or corporate services
  • Submit documents for application processing or PRO services
  • Fill out inquiry forms on our website
  • Subscribe to our newsletter or marketing communications
  • Communicate with us for business purposes

3.2 Limited Information We Collect

This information may include but is not limited to:

  • Full name and date of birth
  • Passport details and nationality
  • Emirates ID and residency information
  • Email address and telephone numbers
  • Business name and proposed business activities
  • Company documentation (MOA, trade licenses, shareholder agreements)
  • Financial information and bank statements
  • Visa and immigration documents
  • Payment and billing information

3.3 Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • IP address and general geographic location
  • Browser type, version, and language
  • Device type and operating system
  • Pages viewed and time spent on site
  • Cookie identifiers and tracking data

4. How We Use Your Information

We use your personal information for the following legitimate business purposes:

4.1 Service Delivery

  • Providing business setup and company formation consultation
  • Preparing and submitting trade license applications
  • Processing applications and Emirates ID registrations
  • Facilitating PRO services with UAE government authorities
  • Coordinating bank account opening with our banking partners
  • Providing ongoing support and compliance services

4.2 Coordination with UAE Authorities

We share your information with relevant UAE government authorities to deliver our services, including Dubai Economic Department (DED), Freezone Authorities, Ministry of Human Resources and Emiratisation (MOHRE), Federal Authority for Identity, Citizenship, Customs and Port Security (ICA), and General Directorate of Residency and Foreigners Affairs (GDRFA). This sharing is essential to complete your business setup and is authorized by your service agreement with us.

5. Legal Basis for Processing

Under UAE data protection law, we process your personal information based on:

5.1 Contractual Performance

Processing is necessary to deliver the services you have engaged us to provide, including submitting applications to UAE authorities, coordinating with freezone partners, facilitating visa processing, and managing your company formation.

5.2 Legal Obligations

We must process certain information to comply with:

  • UAE commercial law requirements
  • Corporate Service Provider (CSP) regulations
  • Immigration and visa regulations
  • Anti-money laundering (AML) regulations

6. Data Security Measures

We implement comprehensive security measures to protect your information:

  • SSL/TLS encryption for all data transmission on our website
  • Secure, password-protected systems
  • Encrypted email communications for sensitive documents
  • Regular employee training on data protection and privacy
  • Secure office premises with access controls
  • CCTV surveillance at business premises

7. Your Privacy Rights Under UAE Law

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the following rights:

  • Right to Access
  • Right to Correction
  • Right to Deletion
  • Right to Restrict Processing
  • Right to Object
  • Right to Data Portability
  • Right to Withdraw Consent

How to Exercise Your Rights

To exercise any of these rights, please contact us:

  • Email: mona@rizmona.com (Subject: 'Privacy Rights Request')
  • Phone: +971 4 558 6339 or +971 54 582 1012 (WhatsApp)
  • Mail: RIZ & MONA CONSULTANCY, Office 2401, The Exchange Tower, Business Bay, Dubai, UAE

Note: We will respond to your request within 15 business days. We may request verification of your identity before processing requests to protect your information.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Please refer to our separate Cookie Policy for detailed information.

Key Points:

  • We use essential cookies for website functionality
  • Analytics cookies help us improve our services
  • Marketing cookies are only used with your consent
  • You can control cookies through your browser settings

9. Marketing Communications

With your consent, we may send UAE business setup tips, regulatory updates, freezone offers, visa processing updates, and industry insights. You can unsubscribe from marketing communications at any time by clicking the 'Unsubscribe' link in emails, emailing us at info@rizmona.com, calling +971 4 558 6339, or replying 'STOP' to WhatsApp messages. Service-related communications (e.g., application status, visa updates) are not affected by marketing opt-out.

10. International Data Transfers

As a Dubai-based business primarily serving UAE clients, most of your data is stored and processed within the UAE. However, some information may be transferred internationally when using international cloud service providers, coordinating with overseas shareholders, or utilizing global technology platforms.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in UAE data protection laws, new business practices or services, technological developments, and regulatory guidance.We will notify you of material changes through prominent notice on our website homepage, email notification to registered clients, and updated 'Effective Date' at the top of this policy. Continued use of our website and services after changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

RIZ & MONA CONSULTANCY

Address: Office 2401, The Exchange Tower, Business Bay, Dubai, UAE

Phone: +971 4 558 6339

WhatsApp: +971 54 582 1012

Email: info@rizmona.com (Subject: "Privacy Policy Inquiry"), mona@rizmona.com

Website: https://www.rizmona.com

Business Hours: Monday to Friday: 9:00 AM – 6:00 PM (UAE Time/GST) | Saturday and Sunday: Closed

13. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

14. Acknowledgment and Consent

By using our website, engaging our services, submitting documents via email or WhatsApp, or providing us with your personal information, you acknowledge that:

  • You have read and understood this Privacy Policy
  • You agree to the collection, use, and disclosure of your information as described
  • You understand your rights under UAE data protection law
  • You consent to the processing of your information for the purposes stated
  • You authorize us to submit your information to UAE government authorities for business setup services

If you do not agree with this Privacy Policy, please do not use our website or services.

Thank you for trusting RIZ & MONA CONSULTANCY with your business setup and corporate service needs. We are committed to protecting your privacy and maintaining the confidentiality of your information in accordance with UAE law.

Last Updated: December 5, 2025